FAQ

1. Do you offer discounts? Preppy offers a 10% discount for over 3 prints ordered. Please contact Preppy Personals for the coupon code.

2. Do you accept returns? No returns are accepted on custom orders.

3. Do you accept local pickup? Preppy ships all orders.  Orders are shipped via the United States Postal Office.

4. If I don’t see a graphic that I am looking for can I create my own custom print? If you don’t see what you are looking for, please contact preppy. We’re sure we can find something  perfect for you.

5. I don’t see the design that I am looking for. Do you take custom orders?
If you can’t find what you are looking for please contact Preppy and we will find something perfect for you!

6. Can I send you a graphic to make my own custom print? We can make custom prints from the graphics that you send to preppy. Please contact preppy regarding this with the graphic attached as a JPEG file.

7. Can you make sizes other than the ones listed?
Preppy makes Alphabet Soup Prints in two sizes, 8×10 and 11×14. On The Day You Were Born prints are 11×14. Folded stationery notes are 4.25″x5.5″.

8. Can you change print colors?
Yes! All print colors can be customized.

9. Can I take ideas from other prints or notes and create my own design using other designs I see in preppy galleries?
ABSOLUTELY!  We can take images & ideas from whatever you see in the gallery and apply it to notes, prints, invites, etc.

10. Can I send you a picture of my preppy print or stationery for your website?
Please do! We love seeing the pictures of preppy’s tiniest members of preppy nation!

11. Are there rush charges? Please contact preppy before placing a rush order, if we are able to complete in time, there is no extra charge. If you want something shipped overnight, or prior to 2 weeks notice, there will be an extra charge for shipping.

12. How do you ship orders?
All orders are shipped USPS PRIORITY MAIL.

13. What form of payment do you take?
Preppy accepts payment through paypal.

14. Can I call you and give you a credit card number for my order?
Unfortunately preppy is unable to process credit cards but www.paypal.com will be able to process your credit card securely.

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